Commit 6fb0efde

Michelle Pokrass <michelle@openai.com>
2023-05-02 06:50:21
fix error messages mentioning support@ (#427) tag: v0.27.6
Co-authored-by: Shyamal H Anadkat <shyamal@openai.com>
1 parent c556584
openai/api_requestor.py
@@ -487,7 +487,7 @@ class APIRequestor:
         else:
             raise error.APIConnectionError(
                 "Unrecognized HTTP method %r. This may indicate a bug in the "
-                "OpenAI bindings. Please contact support@openai.com for "
+                "OpenAI bindings. Please contact us through our help center at help.openai.com for "
                 "assistance." % (method,)
             )
 
openai/cli.py
@@ -565,7 +565,7 @@ class FineTune:
             )
         elif status == "failed":
             sys.stdout.write(
-                "\nJob failed. Please contact support@openai.com if you need assistance."
+                "\nJob failed. Please contact us through our help center at help.openai.com if you need assistance."
             )
         sys.stdout.write("\n")
 
openai/error.py
@@ -19,7 +19,7 @@ class OpenAIError(Exception):
             except BaseException:
                 http_body = (
                     "<Could not decode body as utf-8. "
-                    "Please report to support@openai.com>"
+                    "Please contact us through our help center at help.openai.com.>"
                 )
 
         self._message = message
openai/util.py
@@ -184,5 +184,5 @@ def default_api_key() -> str:
         return openai.api_key
     else:
         raise openai.error.AuthenticationError(
-            "No API key provided. You can set your API key in code using 'openai.api_key = <API-KEY>', or you can set the environment variable OPENAI_API_KEY=<API-KEY>). If your API key is stored in a file, you can point the openai module at it with 'openai.api_key_path = <PATH>'. You can generate API keys in the OpenAI web interface. See https://platform.openai.com/account/api-keys for details, or email support@openai.com if you have any questions."
+            "No API key provided. You can set your API key in code using 'openai.api_key = <API-KEY>', or you can set the environment variable OPENAI_API_KEY=<API-KEY>). If your API key is stored in a file, you can point the openai module at it with 'openai.api_key_path = <PATH>'. You can generate API keys in the OpenAI web interface. See https://platform.openai.com/account/api-keys for details."
         )